Period 0813 performance was down on last period with 84.1% of services arriving at destination within 10 minutes of booked time, and 95.4% of services operating. Morning Business Train performance was also slightly down on last period, with 82.3% of business trains arriving at Euston within 10 minutes of booked time. The major cause of disruption in the period were High Winds causing emergency speed restrictions to be imposed by Network Rail on 10-12 March, a de-wirement involving a Freightliner service on the 5 March, a cable fire at Stechford near Birmingham on 8 March and 2 fatalities at Harrow on the 18 and 27 March. Network Rail infrastructure performance was better than in recent months but impact from external events was particularly high. We are still working with them to improve areas of infrastructure reliability and to manage external impact on the network such as Fatalities and Bad Weather. Virgin's own performance remains good, with further improvements to our Pendolino and Voyager trains' reliability.

We are working closely with both Network Rail and our train maintenance providers, Alstom & Bombardier, to improve performance further and keep service disruption to a minimum.

Pendolino (PPM)

28 Apr 07

26 May 07

23 Jun 07

21 Jul 07

18 Aug 07

15 Sep 07

13 Oct 07

10 Nov 07

08 Dec 07

05 Jan 08

02 Feb 08

01 Mar 08

31 Mar 08

	31 March 2008	90%
	01 March 2008	91%
	02 February 2008	89%
	05 January 2008	85%
	08 December 2007	84%
	10 November 2007	88%
	13 October 2007	90%
	15 September 2007	92%
	18 August 2007	91%
	21 July 2007	88%
	23 June 2007	88%
	26 May 2007	93%
	28 April 2007	88%