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About Our Cookies


So what are Cookies exactly? Simply put, they're tiny files automatically downloaded to any device you use, computer, tablet, mobile or more, whenever you go to a website. They're designed to make your visit quicker, easier and better.

To keep things nice and easy to explain, we've arranged the Cookies we use into four groups, according to International Chamber of Commerce guidelines.

Strictly Necessary Cookies

Where would we be without these? Not London, Manchester, Glasgow or anywhere for that matter - they're essential to the running of our website. They're key for all our key functions, like creating a shopping basket or moving uninterrupted from one page to another for instance.

Because we can't do without them, they can't be turned off. In fact, they're set as part of the Terms and Conditions of using our website.

Performance Cookies

Like many websites, we improve the way our site works by collecting information on how it's used. While all the information remains anonymous, better knowledge helps us to do a better job.

To make sure our customers are always getting the best service, these cookies can't be turned off. They're also set as part of the Terms and Conditions of using our website.

Functionality Cookies

These Cookies help make our content as personalised to you as possible. They remember the information you've shared, like your home station, to make sure you always get the most relevant fares, offers and more.

If you like to get personalised content and preferences before you log on to the website, keep these Cookies switched on. Otherwise, you'll only get personalised content after you log on to the site.

Advertising Cookies

Really, it does what it says on the tin. These Cookies allow us to show you adverts that relate to you and your interests.

We've divided them into two categories, once again, you can choose whether you want them switched on or off.

Personalised Virgin Trains adverts
We're not running any at the moment, but in the future you may see personalised adverts from us on other websites you visit.


Personalised adverts from other companies
Again, we're not running any at the moment, but coming up, you may see adverts from other companies that may be relevant to you. To control Cookies set by Social Media Networks you'll need to use the settings provided in your account with these sites.

Do you like Cookies?
 

Cookies are great. We use them to make sure you get the best experience possible whenever you visit. That's why all our Cookies are turned on. To keep everything just the way it is, click 'Allow all cookies' or close this window. Otherwise, you can manage your own and find out more below.

Allow all cookies

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