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London Euston
station information
Managed by Network Rail
Euston RoadLondon
Greater London
NW1 2RT
Live departure/arrivals for this station
TrainTracker
Live updates provided by text
Call 08712 004 950 or
Text dep EUS to 84950
Ticket office, self-service machines and penalty fares
- Ticket office
The travel centre is on the left as you enter through the main entrance.
Advanced bookings are available
Monday to Sunday – 07:30 to 21:00
Opening Hours
- Monday - Friday: 05:15 - 00:00
- Saturday: 05:45 - 23:00
- Sunday: 07:00 - 00:00
- Pre-purchase collection
- Yes
- Ticket machine
- Yes
- Self service: Yes
- Get Oyster card here
- No
- Top up Oyster pay as you go here
- Yes
- Use Oyster pay as you go here
- Yes
- Oyster information
- Note: Oyster PAYG top-up available from the London Midland ticket office adjacent to Platforms 8-11. Other Oyster transactions avaialble from service ticket machines operated by London Midland.
- Smartcard issued
- No
- Smartcard topup
- No
- Smartcard validator
- No
- Travelcard
- Penalty fares
- Note:
Penalty Fares apply to journeys from London Euston station when travelling with:
- London Overground
- London Midland
Penalty Fares do not apply if travelling with:
- Virgin Trains
- ScotRail
- Always show oyster card fields
- Yes
Facilities, shops & Wi-Fi
- First class lounge
Located
Upstairs next to the Brittania Pub
Step free to access
Yes a platform for mobility impaired customers.
Refreshments
First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers. A full bar is available at both locations for the purchase of alcoholic drinks
Tickets Accepted:
Virgin Business, First Open or Advance First tickets. ScotRail First tickets for the Caledonian Sleepers. You can only enter the lounge on the travel date shown on your ticket.
Concessions for Standard Class sleeper customers
No
Opening Hours
- Monday - Friday: 07:00 - 23:00
- Saturday: 07:00 - 17:00
- Sunday: 10:00 - 23:00
- Seated area
Available throughout the station.
Opening Hours
- Saturday: 04:30 - 02:00
- Sunday: 05:15 - 01:30
- Yes
- Waiting room
Situated by the entrance to platforms 16-18
- No
- Women only waiting room
- Trolleys
- Note: Coin-operated trolley
- Note: Porter service available
Opening Hours
- Saturday: 04:30 - 02:00
- Sunday: 05:15 - 01:30
- Station buffet
- Note: Coffee shop
- Note: Café
- Note: Coffee kiosk
- Note: Food vending machine
- Note: Public House/Bar
- Note: Food outlet (Seating available)
- Note: Food outlet (Seating unavailable)
Opening Hours
- Saturday: 04:30 - 02:00
- Sunday: 05:15 - 01:30
- Toilets
Located on the concourse by the entrance to Platforms 1-3
- Baby change
- Note: Located on the concourse
Opening Hours
- Saturday: 04:30 - 02:00
- Sunday: 05:15 - 01:30
- No
- Showers
- Note: First Class ticket holders can use the shower facilities in the First Class Virgin Trains Lounge in Euston Station,free of charge.
- Telephones
- Yes
- Cards and coins
- Yes
- Wi-Fi
Find WiFi Hotspots around London Euston station
- No
- Web kiosk
- Post box
- Note: Located on the concourse
Opening Hours
- Saturday: 04:30 - 02:00
- Sunday: 05:15 - 01:30
- Yes
- Tourist information office
Tourist information is available from the London Travel Information Centre on the main concourse.
- Yes
- ATM machine
- Note: Located outside the station
- Note: Located on concourse
- Note: Located outside main entrance
- Bureau de change
- Note: Located on the concourse
Opening Hours
- Monday - Sunday: 07:00 - 21:40
- Monday - Friday: 08:00 - 20:00
- Shops
- Note: Shoe repairer
- Note: Wide range of shops
- Note: Pharmacy
- Note: Off Licence
- Note: Passport Photo Booth
Opening Hours
- Saturday: 04:30 - 02:00
- Sunday: 05:15 - 01:30
Staff services
- Staffing level
- Full Time
- Staffing hours
Opening Hours
Opening Hours
- Saturday: 04:30 - 02:00
Opening Hours
- Sunday: 05:15 - 01:30
- Closed circuit television
- Overall: Yes
- Coverage: WithinStation
- Coverage: CarPark
- Coverage: CycleStorage
Information services
- C i s
- DepartureScreens
- ArrivalScreens
- Announcements
- Yes
- Staffed Information Point
Accessibility
- Yes
- Helpline
- Yes
- Customer help points
A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office. There is also a Customer Information Point located in the centre of the concourse.
- Staff help available
Opening Hours
- Saturday: 04:30 - 02:00
- Sunday: 05:15 - 01:30
- Induction loop
- Yes
- Yes
- Accessible ticket machines
- Yes
- Accessible booking office counter
- Yes
- Ramp for train access
- Note: If you need assistance we recommend that you book at least 24 hours in advance of travel
- Yes
- Accessible taxis
The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.
You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point.
The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.
- Yes
- Accessible public telephones
- Yes
- Accessible WC
These are loacted adjacent to the main public toilets, by the entrance to platforms 1-3.
- Step free access
Suitable for disabled passengers. Level access to all platforms.
- Ticket gate
- Yes
- Ticket gate comments
- Note: There are ticket gates at the entrances to platforms 8 - 11 inclusive.
- Yes
- Impaired mobility set down
Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Reception on the main concourse or from any member of staff. To book assitance in advance please use the following numbers:
- Virgin Trains – 0845 744 3366, textphone 18001 0800 912 2901
- London Midland – 0800 092 4260, textphone 0844 811 0134
- London Overground – 0845 6014 867
- ScotRail – 0800 912 2901, textphone 18001 0800 912 2901
- Yes
- Disabled parking
- Note: Parking is chargeable for all vehicles
- No
- Accessible car park equipment
- Yes
- Wheelchairs available
- Mobility Assistance Vehicles
Transport links
- Minimum connection time
- 15
- Maps
- Schematic map: 4500_Euston Station Map.pdf
- Cycle storage availability
- Yes
- Cycle storage spaces
- 250
- Cycle storage sheltered
- partial
- Cycle storage cctv
- Yes
- Cycle storage location
- Behind Nandos & Cafe Rouge on the Piazza. On the West and East Colonnades
- Cycle storage type
- Stands
- Wheel Racks
- Car park
There is a secured car park underneath the station which is accessible via the stairs by the Underground. Vehicle access is from Melton Street. Five disabled spaces are available on Level 5 and additional assistance can be requested to and from the car park.
- Tel: 0845 077 4244
Opening Hours
- Monday - Friday: 24 Hours
- Saturday: 24 Hours
- Sunday: 24 Hours
- Operator: APCOA Parking (UK) Limited
- Spaces: 217
- Yes
- Taxi rank
The taxi rank is located beneath the station.
- Yes
- Bus services
Bus route maps are available from Transport for London's website.
- Yes
- Metro services
Euston Underground station has access to the Northern Line and the Victoria Line. Nearby Euston Square station has access to the Circle, Hammersmith & City and Metropolitan Lines.
- No
- Airport
- No
- Port
- Yes
- Cycle hire
There are several Barclays Cycle Hire points located around Euston
Lost property and general services information
- Customer service
Available from the Customer Information Point in the centre of the concourse. Alternatively customers can seek information and assitance from the ticket office or the Mobility Assistance Reception.
Opening Hours
- Monday - Sunday: 07:00 - 23:00
- No
- Telesales
- Left luggage
Situated at the top of the ramp to platforms 16 to 18.
Operated by Excess Baggage Company 0207 387 1499
Opening Hours
- Monday - Friday: 07:00 - 23:00
- Saturday: 07:00 - 23:00
- Sunday: 07:00 - 23:00
- Lost property
Situated within left luggage.
Operated by Excess Baggage Company
Opening Hours
- Monday - Friday: 09:00 - 17:00
- Train tracker number
- 0871 200 49 38
A brand new Euston station
The Virgin Trains experience isn't just about your enjoyment of the train journey. We want you to step into our very special world even before you get onboard. That's why we've completely redesigned and enlarged our ticket hall at Euston. And there's lots of great shops too. Lookin' good, Euston.
Assisted travel & bikes
Whether it's arranging JourneyCare or booking onboard bike storage we're here to help everyone enjoy their journey with us.
Dublin by Virgin Trains and ferries
Rail and sail your way there from as little as £36.00 one way.
