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Chester
station information
Managed by Arriva Trains Wales
Chester Railway StationCity Road
Chester
CH1 3NS
Live departure/arrivals for this station
TrainTracker
Live updates provided by text
Call 08712 004 950 or
Text dep CTR to 84950
Ticket office, self-service machines and penalty fares
- Ticket office
There are 3 machines next to the ticket barrier
Opening Hours
- Monday - Friday: 05:45 - 23:00
- Saturday: 06:30 - 22:30
- Sunday: 07:30 - 22:00
- Pre-purchase collection
- Yes
- Ticket machine
- Yes
- Get Oyster card here
- No
- Top up Oyster pay as you go here
- No
- Use Oyster pay as you go here
- No
- Smartcard issued
- No
- Smartcard validator
- No
- Always show oyster card fields
- No
Facilities, shops & Wi-Fi
- No
- First class lounge
- Yes
- Seated area
- <p>There are seats and benches sited at various locations on the station.</p>
- Waiting room
Opening Hours
- Monday - Sunday: 03:00 - 01:00
- Yes
- Trolleys
- Yes
- Station buffet
- Note: Coffee shop
Buffet
Public House/Bar
- Toilets
- Yes
- Yes
- Baby change
- No
- Showers
- Telephones
- Yes
- Cards and coins
- No
- Wi-Fi
- <p><a href="http://btopenzone.hotspot-directory.com/results.php?txtQuick=CH1 3NS&z=9&radRoaming=1" target="_blank">Find WiFi Hotspots around Chester station</a></p>
- No
- Web kiosk
- No
- Post box
- Note: Located on the platform(s)
- No
- Tourist information office
- Yes
- ATM machine
- Note: Located on concourse
- No
- Bureau de change
- Yes
- Shops
- Note: News agent
Staff services
- Staffing level
- Full Time
- Closed circuit television
- Overall: Yes
Information services
- C i s
- DepartureScreens
- Announcements
- ArrivalScreens
Accessibility
- Helpline
Opening Hours
- Monday - Sunday: 08:00 - 20:00
- No
- Customer help points
- Staff help available
- Help provided by on train staff
Opening Hours
- Monday - Sunday: 24 Hours
- Induction loop
- Yes
- Yes
- Accessible ticket machines
- No
- Accessible booking office counter
- Yes
- Ramp for train access
- No
- Accessible WC
- Step free access
- Coverage: wholeStation
- Yes
- Impaired mobility set down
- No
- Wheelchairs available
Transport links
- Cycle storage availability
- Yes
- Cycle storage spaces
- 76
- Cycle storage sheltered
- yes
- Cycle storage cctv
- Yes
- Cycle storage location
- in the concourse
- Cycle storage note
- Note:
Cycle Storage is located behind the buffet on the main concourse.
- Cycle storage type
- Stands
- Car park
- Tel: 0845 050 7080
Opening Hours
- Monday - Friday: 24 Hours
- Saturday: 24 Hours
- Sunday: 24 Hours
Chester East
- Operator: National Car Parks Ltd
- Spaces: 113
Charges
- Off-peak - N/A
- Per hour - N/A
- Daily - £5.50
- Weekly - £22.00
- Monthly - £84.48
- Three monthly - £253.44
- Six monthly - N/A
- Annual - £880.00
- Tel: 0845 050 7080
Opening Hours
- Monday - Friday: 24 Hours
- Saturday: 24 Hours
- Sunday: 24 Hours
Chester West
- Operator: National Car Parks Ltd
- Spaces: 123
Charges
- Off-peak - N/A
- Per hour - N/A
- Daily - £5.50
- Weekly - £22.00
- Monthly - £84.48
- Three monthly - £253.44
- Six monthly - N/A
- Annual - £880.00
- Rail replacement services
At the bus stop outside the station front
- Yes
- Taxi rank
Outside the station front
- Yes
- Bus services
First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
Buy a Chester PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
There is a "RailLink" bus sevice which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
Lost property and general services information
- No
- Left luggage
- Yes
- Lost property
- Tel: 0845 6061 660
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