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Our routes & stations

Virgin Trains travels to destinations up and down the country. Just select a station from the dropdown menu to see its details.

Our routes from Stoke-on-Trent

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Fare zones map for Virgin Atlantic staff

Route Index

Route A

Station Route
London Euston A
Watford Junction A
Milton Keynes Central A
Northampton A
Rugby A
Coventry A
Birmingham International A
Birmingham New Street A
Sandwell & Dudley A
Wolverhampton A

Route B

Station Route
London Euston B
Watford Junction B
Milton Keynes Central B
Rugby B
Nuneaton B
Tamworth B
Lichfield Trent Valley B
Stafford or Stoke-on-Trent B
Crewe or Macclesfield B
Wilmslow B
Stockport B
Manchester Piccadilly B

Route C

Station Route
London Euston C
Watford Junction C
Milton Keynes Central C
Rugby C
Nuneaton C
Tamworth C
Lichfield Trent Valley C
Stafford C
Crewe C
Runcorn C
Liverpool Lime Street C

Route D

Station Route
London Euston D
Milton Keynes Central D
Northampton D
Rugby D
Stafford D
Crewe or Wolverhampton D
Chester or Birmingham New Street D
Flint or Wrexham General D
Prestatyn D
Rhyl D
Colwyn Bay D
Llandudno Junction D
Bangor D
Holyhead D

Route E

Station Route
London Euston E
Watford Junction E
Milton Keynes Central E
Rugby E
Tamworth E
Lichfield Trent Valley E
Crewe E
Warrington Bank Quay E
Wigan North Western E
Preston E
Lancaster E
Oxenholme Lake District E
Penrith North Lakes E
Carlisle E
Lockerbie E
Motherwell E
Glasgow Central E

Route F

Station Route
Birmingham New Street F
WWolverhampton F
Stafford F
Crewe F
Warrington Bank Quay F
Wigan North Western F
Preston F
Lancaster F
Oxenholme Lake District F
Penrith North Lakes F
Carlisle F
Motherwell or Haymarket F
Glasgow Central or Edinburgh F

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Stoke-on-Trent
station information

Managed by Virgin Trains

Platform 1
Station Road
Stoke on Trent
Staffordshire
ST4 2AA

View live departure/arrivals for this station

JourneyCheck

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TrainTracker

Live updates provided by text
Call 08712 004 950 or
Text dep SOT to 84950

Ticket office, self-service machines and penalty fares

Ticket office

Booking hall

Opening Hours

  • Monday - Friday: 05:55 - 20:00
  • Saturday: 06:25 - 19:30
  • Sunday: 08:55 - 20:30
Pre-purchase collection
Yes
Ticket machine
Yes
Get Oyster card here
No
Use Oyster pay as you go here
No
Smartcard issued
No
Smartcard validator
No
Always show oyster card fields
No

Facilities, shops & Wi-Fi

First class lounge

Located

Platform 1 

Tickets Accepted

Virgin Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket.

Facilities

Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.

Refreshments

Tea, coffee, soft drinks.

Wi-Fi

Wi-Fi is available 

Showers

Showers are not available

Opening Hours

  • Monday - Friday: 05:45 - 21:00
  • Saturday: 10:00 - 18:00
  • Sunday: 12:00 - 20:00
Yes
Seated area
Yes
Waiting room
Yes
Trolleys
Yes
Station buffet
Toilets
Yes
Yes
Baby change
No
Showers
Telephones
Yes
Cards and coins
No
Web kiosk
Yes
Post box
No
Tourist information office
Yes
ATM machine
Yes
Bureau de change
Yes
Shops

Staff services

Staffing level
Full Time
Closed circuit television
Overall: Yes

Information services

Accessibility

No
Customer help points
Staff help available

Opening Hours

  • Monday - Friday: 05:30 - 00:00
  • Saturday: 05:30 - 23:30
  • Sunday: 07:30 - 00:00
Induction loop
Yes
No
Accessible ticket machines
Yes
Accessible booking office counter
Yes
Ramp for train access
No
Accessible taxis

By the North end of platform 1

No
Accessible WC
Step free access
Coverage: wholeStation
Yes
Impaired mobility set down
Yes
Wheelchairs available

Transport links

Cycle storage availability
Yes
Cycle storage spaces
20
Cycle storage sheltered
yes
Cycle storage cctv
Yes
Cycle storage location
all platforms
Cycle storage type
Stands
Wheel Racks
Car park

Opening Hours

  • Monday - Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
Operator: Virgin Trains
Spaces: 550

Charges

  • Off-peak - £4.00
  • Per hour - N/A
  • Daily - £8.00
  • Weekly - N/A
  • Monthly - £98.00
  • Three monthly - £279.00
  • Six monthly - £517.00
  • Annual - £980.00
Rail replacement services

Rail replacement coach services can be found at the front of the station.

Yes
Bus services

Information to plan your onward journey is available in a printable format here

Yes
Cycle hire
Brompton Dock
0208 232 3931
www.bromptondock.co.uk

Lost property and general services information

No
Left luggage
Yes
Lost property
2FOR1 entry at Great British attractions

Take a friend for free at over 100 of the greatest British attractions including restaurants, theatres, exhibitions and more when you travel there with Virgin Trains.

Browse the attractions and print your 2FOR1 voucher now

Assisted travel & bikes

Whether it's arranging JourneyCare or booking onboard bike storage we're here to help everyone enjoy their journey with us.

More on assisted travel & bikes

Dublin by Virgin Trains and ferries

Rail and sail your way there from as little as £36.00 one way.

Train & ferry to Dublin

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