e-tickets (self-print)
It's yet another convenient way of getting your ticket to travel with Virgin Trains. Just book online and choose the e-ticket delivery option, your ticket will then be emailed to you 2 hours after booking. Print it out and bring it along with the form of ID selected during booking for the simplest way to travel.
Buying your e-ticket
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Make sure you bring:
- Your printed
e-ticket - ID selected during booking
- Your printed
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Hop aboard and off you go
Things to know before you buy
Once you've bought an e-ticket they cannot be exchanged or refunded, so remember...
Before you get to the station, be sure to:
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Print your e-ticket and bring it with you.
Bring the form of ID selected during booking, otherwise your e-ticket won't be valid.
If you haven't done all of the above, a new ticket at the full fare will have to be bought to travel.
Your e-tickets will be e-mailed to you as a PDF for you to print 2 hours after booking. See an example e-ticket
Conditions of e-tickets bought before 14 June 2012?
Once you've bought an e-ticket they cannot be exchanged or refunded, so remember...
When you purchase, be sure that:
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The lead passenger name matches the payment card name.
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The lead passenger is the person travelling, or travelling in the group.
Before you get to the station, be sure to:
-
Print your e-ticket and bring it with you.
Bring the payment card used, otherwise your e-ticket won't be valid.
If you haven't done all of the above, a new ticket at the full fare will have to be bought to travel.
Your e-tickets will be e-mailed to you as a PDF for you to print 2 hours after booking. See an example e-ticket
What services will it be available for?
e-tickets are available for all Advance tickets when travelling exclusively on Virgin Trains and/or Cross Country.
Lost or not received your e-ticket?
Don't worry; all tickets are logged in your account 2 hours after purchase. Simply log on to the My Account section and reprint your e-ticket, it won't cost you a penny more.
Tickets sent to your mobile
Make your life simpler by getting tickets sent straight to your mobile when you book through our app.
Learn more about m-ticket
Food, drink and more in The Shop
In our onboard shop, you'll find everything from snacks and treats to newspapers and mags. So forget about the last-minute food dash before you board.
Visit The Shop
First Class Travel
Wider seats, extra legroom, complimentary food, drinks and W-Fi all make First Class with Virgin Trains a very special experience.
Discover First Class
