20% off switch terms and conditions:

1. The promotion is open to UK residents aged 18 years or over except employees of Virgin Trains (West Coast) and their families, affiliated companies, suppliers, agents and anyone professionally associated with the promotion.
2. The 20% discount applies when using a valid promotion code when you buy a Virgin Trains (West Coast) Advance fare only.
3. The entire promotion is valid until No Rows Found. Please ensure that the booking window is open and valid for the date you intend to book or travel.
4. Each promotional code is valid for one use only. Valid for passengers travelling on a single or return journey. If making a return journey, both outward and return must be booked at the same time.
5. Child discounts apply. No further discounts (including Railcards) apply.
6. The discounts can only be applied when using the link supplied in the promotional banner. The discount is not available through any other sales channels.
7. The discount is only available through virgintrains.com.
8. Seat reservations are compulsory and free of charge for both outward and return journeys and are only valid when travelling on Virgin Trains (West Coast). Customers must travel on the trains they reserve and sit in the seats they reserve. If customers wish to travel on different dates or trains, they will have to pay the full walk up fare.
9. The promotional code has no cash value.
10. Travel is subject to availability and requested journeys cannot be guaranteed.
11. Tickets can be collected at Fast Ticket machines at the relevant stations, sent as e-tickets (promotional fare e-tickets must be printed) or distributed via post (for a fee).
12. Tickets are non-refundable.
13. Ticket purchases can be amended by paying a £10 administration fee and the difference in fares.
14. If you have specific needs or require journey assistance when travelling by train, please contact Journey Care at least 24 hours before you intend to travel.
15. All travel is subject to The National Conditions of Carriage, copies of which may be obtained from ticket offices. No refunds are available for promotional discounted tickets.
16. Travel is only available on services operated by Virgin Trains (West Coast). In cases of severe disruption The National Conditions of Carriage apply. If you are in any doubt as to whether a certain train is run by Virgin Trains (West Coast), you should check with the staff before boarding.
17. In the event of unforeseen circumstances, the promoter reserves the right to cancel the promotion without prior notice.
18. By entering the promotion all participants will be deemed to have accepted and be bound by the terms and conditions and by any other requirements set out in the promotional material.
19. The website is provided by Virgin Trains (West Coast). The site is controlled from the UK and therefore does not represent the content which will be appropriate in all jurisdictions. If you choose to access the site from outside the UK you must ensure compliance with local laws. Your entrance to the site is subject to you accepting the terms and conditions.
20. Virgin Trains (West Coast) reserves the right to revise the terms and conditions, information materials and notices on this site from time to time or to temporarily or permanently discontinue the site or any part of it from time to time, without prior notice should circumstances make this unavoidable. You should review the terms and conditions each time you visit this site.
21. Virgin Trains (West Coast) endeavours to ensure that the information on the site is accurate but makes no representations or warranties as to accuracy and accepts no liability for the same.
22. Virgin Trains (West Coast) does not control all sites linked to the site and shall have no liability for the same. with the laws enforced under the Data Protection Act.
23. Full Advance ticket terms and conditions are available at virgintrains.com or by calling 0333103 1031.