You can now get mobile Season Tickets delivered directly to your phone
For the first time in train history, you can now buy your Season Ticket online and receive them digitally. All you need to do is purchase your Digital Season Ticket right here and it'll be delivered straight to your mobile in seconds. That means you'll have a mobile ticket on your phone that you can use any time you travel with Virgin Trains during the season. Boom!
Your Season Ticket will be instantly available on your phone, email or for you to print at home
With your ticket on your phone, you no longer need to waste time hanging around ticket booths
There's no need to worry about losing your ticket when it's available digitally on your phone or tablet
By going digital and ditching paper tickets, you’re doing your bit to reduce the world’s paper waste
Keep your phone charged
If you want to use your digital season ticket, make sure you bring your phone and that it’s charged. Because if we can’t see your ticket, we can't let you board.
How do I claim for a season ticket refund?
You can apply for a refund in the My Account section of our website. Just select the ‘Refund’ link for your ticket and it’ll tell you what to do next.
You still need a photocard
If you are travelling with a digital season card, you will still need identification with you.
What if I lose my phone?
If you get a new phone, you can simply re-download your season ticket onto it when your log into your account.
