We've all been there...

...struggling through the station with just a bit too much to carry. Luckily, we've decided to take the weight off your shoulders. Introducing Bag Magic, our new collection and delivery service. It takes your luggage from A to B, just like magic.

Magic your bags from £31.67

We've teamed up with P4D (Parcels 4 Delivery), so from just £31.67 we'll collect your luggage from your house, and magic it to your destination. And that means your hands are freed up for more enjoyable things, like grabbing a snack from our onboard shop or applying more lippy.

City man riding a orange moped

We really do mean anything

Bag Magic doesn’t just mean bags. If you need something delivered, we can make it happen. 

Making train travel with bags easier with Bag Magic

Safe hands

As soon as you've booked a collection, you'll get a confirmation email that lets you track and trace your luggage.

There's also a friendly customer service team on hand to help, who’ll call when collection is imminent, and then phone ahead to your luggage’s destination. They’ll confirm delivery has been made via email.

Useful tips

You can choose between nominated collection time, and same-day collection. Same-day is available up to 10am on the day.

Standard collection and delivery time is between 9am – 5pm, Monday to Friday.

Includes insurance of up to £50 per order (additional insurance available on request).

You’ll receive a tracking number for your bag.

How to book

Contact us and we’ll add a little magic to your journey.

Book your collection and delivery online at p4d.co.uk/bagmagic

Or call 0845 460 6466 local rate. Lines open 9am - 5pm, Monday to Friday. 

Email support is available outside these hours, including weekends.

Bike Magic

We’ve put the brakes on our bike delivery service, but you can still send your two-wheeler if you pack it up as luggage, using Bag Magic.

Find out more about travelling on Virgin Trains with a bike.