What is Virgin Atlantic Flying Club?
Flying Club is Virgin Atlantic’s loyalty programme. Members can earn Flying Club miles on Virgin Trains services to and from London Euston. See Our Routes and Stations page for the lowdown.
How do I collect miles on Virgin Trains tickets?
Simple – just book your train tickets at virgintrains.com, or via the app, and enter your Flying Club number. You’ll get two miles for every £1 of the ticket price – as long as your journey is on Virgin Trains, along the West Coast Mainline.
Do I have to enter my Flying Club number each time I buy tickets?
You just need to enter your Virgin Atlantic Flying Club number the first time you buy Virgin Trains tickets. The next time you log in, it’ll already be in your account.
What if I don’t have a Flying Club card yet? Can I still collect miles?
You need a Virgin Atlantic Flying Club membership number to enter online and earn miles. The good news is, it’s simple to join. Just fill out the form on Virgin Atlantic’s Flying website.
What can I earn miles on?
If you’re travelling with Virgin Trains on the West Coast Mainline, you can earn miles. So, a journey from London Euston to Manchester Piccadilly will earn miles, as will a journey from Glasgow to London. Cool, right?
If you need to start or end your journey on another train operator, you’ll need to purchase the journeys separately to earn your miles on the Virgin Trains journey.
Is there anything I can’t earn miles on?
You won’t earn miles on train tickets that are not along the Virgin Trains West Coast Mainline route.
Since Flying Club miles are only earned from your Virgin Trains ticket price, you won’t be able to collect them on anything purchased from the onboard shop or First Class lounge.
How long will it take to earn my miles?
You’ll receive your miles within 65 days of your date of travel. Miles earned on Advance tickets arrive much quicker, usually within five days of travel.
Can I earn miles if I buy tickets at the station, or onboard a train?
Afraid not. Virgin Atlantic Flying Club miles can only be earned on tickets bought online (through our desktop or mobile website), plus our app.
Can I spend miles on train tickets?
Unfortunately you can’t spend your Flying Club miles to buy tickets with Virgin Trains. But there are trainloads of brilliant ways to spend your miles. See where you could jet off to with Virgin Atlantic.
What happens if I cancel or change my booking?
If you request a refund on tickets bought through virgintrain.com or the app, the miles earned on the journey will be deducted from your Flying Club account.
Can I collect miles if I buy tickets using the mobile app?
Yes. Just enter your Flying Club membership number when booking your journey via our iPhone app or Android app, and we’ll add two miles to your Flying Club account for every £1 you spend on tickets with Virgin Trains.