How to travel, family style

Virgin Trains family travel offer
Child eating a sandwhich on Virgin Trains
 
Mums-to-be pass for pregnant travellers
Taking a pushchair on Virgin Trains
Family and friends railcard
Unaccompanied children on Virgin Trains

Top tips

1. I'm travelling with an under-5, can I book a seat?

Children under the age of 5 can travel free of charge and don't need a ticket, but please remember that this means they don't have a seat reservation and so will be expected to sit on your knee if the train is busy. If you want them to have a seat reservation then you will need to buy a child’s ticket.

2. Planning to travel during a busy period?

When travelling with little ones, keep the whole family happy by avoiding the very busiest travel times (typically mornings and evenings during weekdays, and evenings on the weekend). Journeys will also be louder and more crowded when there’s a big match, event or performance on, so you might want to check before you travel and take an earlier or later train to enjoy the ride.

3. Can I breastfeed my child onboard?

When it’s time for the little ones feed, please feel free to do so while onboard or at our stations. If you’d like a little privacy to breastfeed your baby, just speak to our staff and they’ll see what they can do to make you comfortable.

4. Can I travel with my pram/pushchair?

Pushchairs and prams are welcome on board all of our services, as long as they’re folded and stored like any other item of luggage. Customers with wheelchairs have priority for our wheelchair spaces. Wheelchair-friendly toilets and baby changing facilities are also available.

Have a read of our blog.

5. Is my child entitled to a discounted ticket?

For children aged between 5 and 15 there are discounted fares available which you can book online at Virgintrains.com and at stations.

One of the best value ways to buy tickets for kids is with a Family & Friends Railcard. This gives a 33% discount on adult fares and a 60% discount on child fares when you all travel together in Standard Class. You can find out more about them here.

6. At what age can children travel unaccompanied?

Train travel should be an adventure, and your first train journey without your parents is a big moment. However, we like to make sure everyone on our trains is safe. We have a fair bit of experience in the area, and our advice is that children shouldn't travel unaccompanied with Virgin Trains until they are mature enough to understand the unique ins and outs of rail travel.

Responsibility for an unaccompanied child remains the parent’s, or those acting on behalf of the parent. Only you can decide if your child is old or mature enough to travel alone. If we notice children travelling unaccompanied and have concerns for the child’s safety, we’ll contact the British Transport Police for assistance.

You'll find some helpful guidance for children travelling alone created by the British Transport Police here.

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Children aged 5-15 years old

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