How to travel, family style
Travel savvy with your little ones
Train travel should be an adventure (in a good way), whether you’re 6 years old, or 60. That’s why we make sure that journeys with us are as fun and as easy as possible, if you have young train travellers in tow. You’ll find fun activity packs, tasty kids’ menus, special tickets for family travel, and more – all you need to keep everyone from toddlers to teenagers smiling.
Inside they’ll find a treasure trove of puzzles, games and pictures to colour in, plus plenty more to make the journey an adventure.
Every tiny tummy needs a treat from time to time, and our new kids’ Pendolino snack boxes are guaranteed to hit the spot. Each one contains Walkers Baked Stars, Haribo Starmix, Cadbury’s Fudge, and a Jelly Squeeze orange drink.
Still feeling peckish? We also have muffins, brownies, Jaffa Cakes, crisps, and chocolate.
For little ones on a health kick, we have plenty of nutritious options. There’s fresh fruit (oranges, apple and bananas), yoghurt, porridge, hummus and bread sticks or veg sticks, as well as a no-added-sugar fruit shoot, and all natural fruit juices.
If your nippers fancy something more substantial, they can tuck into a ham sandwich, hot dogs, burgers and French fries.
If you’re 20 weeks pregnant (or more), let us help get you off your feet and into a seat.
If you’re without a seat onboard, simply flash your train ticket, National Rail Photocard and your Mum-to-be pass to our onboard Train Manger and they’ll take care of you (you might even get a First Class seat if there’s none left in Standard).
We can also help get you onboard at a quiet place if you’re travelling on a very busy train. Just see our station staff beforehand.
To get a Mum-to-be pass, you’ll need to pick up a form at a Virgin Trains Ticket Office and bring along your MAT B1 form and a passport photo to get a National Rail Photocard. Once you have that, you’re good to go.
...have priority for our wheelchair spaces. Wheelchair-friendly toilets and baby changing facilities are also available.
The railcard costs £30 a year, and you save a whopping 33% off adult fares and 60% off child fares.
We have a fair bit of experience in the area, and our advice is that children shouldn't travel unaccompanied with Virgin Trains until they are mature enough to understand the unique ins and outs of rail travel.
1. Can I travel with my pram/pushchair?
Pushchairs and prams are welcome on board all of our services, as long as they’re folded and stored like any other item of luggage. Customers with wheelchairs have priority for our wheelchair spaces. Wheelchair-friendly toilets and baby changing facilities are also available.
Have a read of our blog.
2. I'm travelling with an under-5, can I book a seat?
Children under the age of 5 can travel free of charge and don't need a ticket, but please remember that this means they don't have a seat reservation and so will be expected to sit on your knee if the train is busy. If you want them to have a seat reservation then you will need to buy a child’s ticket
More information can be found by taking a look at our blog link to the blog section on under 5s
3. At what age can children travel unaccompanied?
Train travel should be an adventure, and your first train journey without your parents is a big moment. However, we like to make sure everyone on our trains is safe. We have a fair bit of experience in the area, and our advice is that children shouldn't travel unaccompanied with Virgin Trains until they are mature enough to understand the unique ins and outs of rail travel.
Responsibility for an unaccompanied child remains the parent’s, or those acting on behalf of the parent. Only you can decide if your child is old or mature enough to travel alone. If we notice children travelling unaccompanied and have concerns for the child’s safety, we’ll contact the British Transport Police for assistance.
You'll find some helpful guidance for children travelling alone created by the British Transport Police here.
4. Is my child entitled to a discounted ticket?
For children aged between 5 and 15 there are discounted fares available which you can book online at Virgintrains.com and at stations
One of the best value ways to buy tickets for kids is with a Family & Friends Railcard. This gives a 33% discount on adult fares and a 60% discount on child fares when you all travel together in Standard Class. You can find out more about them here.